Straight answers about working with Castle IT.
Learn how support, service areas, managed plans, onsite work, Microsoft 365, and the first conversation work.
Working with Castle IT
What kinds of businesses do you support?
We work with small and mid-size organizations across professional services, healthcare, construction, retail, manufacturing, non-profits, and other technology-dependent industries.
Where do you provide service?
Castle IT supports businesses across the Treasure Valley in Idaho and across Orange, Los Angeles, San Bernardino, and Riverside counties in Southern California. Many needs can also be handled remotely.
Do you offer both managed services and project support?
Yes. We can help with ongoing managed IT, focused projects, troubleshooting, Microsoft 365, cybersecurity, networking, hardware, and planning. The first conversation helps determine the right model.
Can you provide onsite support?
Yes. Onsite support is available when a problem, installation, repair, or infrastructure project requires hands-on work.
How do you scope service plans?
We review users, devices, locations, cloud services, support requirements, security needs, and current conditions before recommending a plan.
Can you manage Microsoft 365?
Yes. Castle IT is a Microsoft Cloud Solution Partner and supports setup, migrations, licensing, administration, identity, collaboration, and security configuration.
How do we get started?
Book a consultation or call either regional number. We will discuss the situation, answer initial questions, and recommend an assessment or next step.
Start with a straightforward conversation.
Tell us what is working, what is getting in the way, and what your business needs next. We will help clarify the right path.