Microsoft 365 Setup and Support in Boise, Idaho
Castle IT Solutions is a certified Microsoft Cloud Solution Partner — one of the few in the Treasure Valley with this designation. That means we have verified expertise in Microsoft 365 and Azure, and direct access to Microsoft support escalation paths your business would never get on its own.
Microsoft 365 Services We Provide
- Microsoft 365 Setup and Migration — move your business email, files, and collaboration tools to Microsoft 365 with zero data loss and minimal downtime
- Email Setup and Configuration — Outlook, Exchange Online, custom domain email for your business
- Teams Setup and Training — get your team collaborating effectively with Microsoft Teams video, chat, and file sharing
- SharePoint and OneDrive — set up cloud file storage and sharing that actually works the way your business needs
- Microsoft 365 Licensing — we handle your subscriptions, ensure you have the right plans, and often save businesses money by right-sizing licenses
- Microsoft 365 Security Hardening — configure MFA, Conditional Access, and Defender for Business within your 365 tenant
- Ongoing Microsoft 365 Management — add/remove users, manage licenses, troubleshoot issues on a monthly retainer
- Microsoft Azure — cloud infrastructure, virtual machines, and Azure Active Directory
Microsoft 365 vs Google Workspace — Which is Right for Your Business?
This is one of the most common questions we get from Boise businesses. The short answer: if your team already uses Word and Excel, Microsoft 365 is almost always the better choice. If your team lives in the browser and uses Google Docs daily, Workspace may fit better. We will give you an honest recommendation for your specific situation — not just the one that makes us more money.
Microsoft 365 Licensing for Boise Businesses
Microsoft offers several business plans, and licensing changes over time. We review how your team works, recommend the appropriate licenses, and manage billing and support so you have one point of contact when something does not work.
Get Microsoft 365 Set Up Right
Call (208) 899-8860 or contact us below. As a Microsoft Cloud Solution Partner, we can often get your business set up faster and more securely than doing it directly through Microsoft.
Frequently Asked Questions — Microsoft 365 in Boise
What is included in Microsoft 365 Business Standard?
Microsoft 365 Business Standard includes Office desktop applications, Microsoft Teams, SharePoint, OneDrive, and Exchange Online. We confirm current Microsoft entitlements and recommend a plan based on each user’s role rather than defaulting everyone to the same license.
How long does a Microsoft 365 migration take?
For most small businesses in Boise (under 25 users), a Microsoft 365 migration takes 1-3 days. This includes migrating existing email, setting up user accounts, configuring security settings, and training your team. We schedule migrations to minimize disruption — typically starting on a Friday evening so you are fully operational by Monday morning.
What is the difference between Microsoft 365 and Office 365?
Microsoft 365 is the current name for what was previously called Office 365. Microsoft rebranded in 2020 to reflect that the suite now includes security features beyond just Office applications. If your business is still on Office 365 plans, those plans have been migrated to the equivalent Microsoft 365 plans automatically.
Can Castle IT Solutions manage our Microsoft 365 licenses?
Yes — as a Microsoft Cloud Solution Partner we handle licensing, billing, and management for our clients. This means one invoice, one point of contact, and someone to call when Microsoft 365 issues arise. We often save businesses money by right-sizing licenses — removing unused seats and ensuring everyone has the right plan for their role.
Is Microsoft 365 secure enough for my business data?
Microsoft 365 has strong built-in security, but the default settings are not always configured for maximum protection. Castle IT Solutions hardens every Microsoft 365 tenant we manage — enabling MFA, configuring Conditional Access policies, and setting up Microsoft Defender for Business. Properly configured, Microsoft 365 is enterprise-grade security accessible to Boise small businesses.
Start with a straightforward conversation.
Tell us what is working, what is getting in the way, and what your business needs next. We will help clarify the right path.